Well being First Medical Group has almost 500 suppliers and 1,500 associates who assist greater than 30 workplaces

Medical Group can be mentioned to be the primary nationally to succeed utilizing the Baldridge Standards for Efficiency Excellence.

BREVARD COUNTY • ROCKLEDGE, FLORIDA – Physicians, directors and employees at Well being First Medical Group are celebrating the information that the Florida Sterling Council has named Brevard County’s main medical specialty group a Governor’s Sterling Award winner for 2023.

In additional than 30 years and almost 100 awards, no medical group has ever been awarded the Governor’s Sterling Award for excellence in administration and operations.

Well being First Medical Group is a multi-specialty and first care medical group that’s a part of the Well being First Built-in Supply Community in Brevard County, Florida that features a Stage II Trauma Middle at Holmes Regional Medical Middle, three neighborhood hospitals, physician’s workplaces, outpatient and wellness providers, and a well being plan.

Well being First is the realm’s largest non-governmental employer with greater than 9,000 physicians, superior apply practitioners, leaders and associates.

Well being First Medical Group has almost 500 suppliers and 1,500 associates who assist greater than 30 workplaces, 11 imaging facilities, 10 labs, two breast facilities and 4 joint-ventured Pressing Care facilities in partnership with AdventHealth Centra Care. Every year, it serves 180,000 sufferers and schedules greater than 1 million visits.

“We’re very excited to be a particular as a job mannequin group,” says Frank Letherby, President of Group Well being Companies.

“As excited as all of us are to obtain the Governor’s Sterling Award, we have been actually enthusiastic to go on this journey to raise our efficiency in pursuit of operational excellence.”

The choice course of for the Governor’s Sterling Award is grueling, supposed to establish one of the best of one of the best. It started final yr for HFMG and consisted of an in depth 160-page software utilizing the nationally acknowledged Baldrige Standards for Efficiency Excellence, a number of interviews over a six-week interval, and an intensive week-long website go to with 10 Sterling examiners.

A panel of Sterling Council judges finally makes the ultimate dedication, choosing organizations that symbolize efficiency excellence role-model group standing for the State of Florida.

“We selected to place ourselves on the market and pursue the Sterling Award as a result of we need to symbolize excellence within the care and providers we offer to our neighborhood,” mentioned Mike Mullowney, Chief Working Officer of Well being First Medical Group.

“The Sterling course of has allowed us to check our group towards the Baldridge Standards for Efficiency Excellence, the best bar for high quality and efficiency excellence.”

In response to suggestions from judges, the distinguishing elements in Well being First Medical Group’s Governor’s Sterling Award have been these:

■ A tradition of valuing folks – purchasers and associates alike – that was evident in all interactions
■ Management effectiveness from the highest directors to the front-line managers
■ Success from the “dyad construction” of Supplier Leaders (medical docs in operational roles) and their engagement within the tradition of service

“We’re honored to have an outdoor group acknowledge one thing that’s in our matrix each day – welcoming sufferers in for glorious care,” Letherby mentioned.

For greater than 30 years, the Governor’s Sterling Award has acknowledged organizations and companies in Florida which have efficiently achieved efficiency excellence inside their administration and operations.

The Florida Sterling Council makes use of the nationally acknowledged Baldrige Standards for Efficiency Excellence, a confirmed management framework that has resulted in The Sterling Council main organizations to excellent outcomes, together with state and nationwide comparative and benchmark ranges, which straight helps its mission to raise efficiency excellence.

In response to the council, Well being First Medical Group is the one medical group in america ever to have succeeded underneath the Baldridge standards.

“We got here into this course of wanting to check our perception that we could be a function mannequin for different medical teams within the nation in operational excellence, and we did that,” Mullowney mentioned.

“It is a large deal, not just for the management staff at Well being First Medical Group, however the physicians, the managers, and the front-line affected person expertise specialists who really feel so proud to be part of their particular person practices,” mentioned Dana Brandenstein, Vice President of Worth Primarily based Care at Well being First Medical Group.

“The bar is excessive in Brevard County. We’re a pretty place to dwell and work and retire. Well being First Medical Group have to be first in its class. Our neighborhood expects it.”

Brevard County is a good place to be by nationwide requirements. U.S. Information & World Report ranked it a high 20 place to dwell, and No. 4 to retire. As one of many space’s largest employers, Well being First contributes to this excessive way of life.

As a not-for-profit, Well being First contributed greater than $180 million in direct neighborhood assist in 2021, the final reported yr.

To be taught extra about Well being First Medical Group, go to the web site HF.org.